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There are some unique features that a virtual telephone answering service has to offer. Some of these features include a toll free or local number for your clinic, 24-hour service and support, professional greetings, unlimited extensions for your routine office messages, multiple message delivery options (such as text, email, or phone), and who is on the call feature. The best thing about these virtual answering services is that they are highly affordable and can easily fit into every budget, no matter how small it is.

No Hidden Charges

If you are using the conventional answering system in the form of manual call centers, you probably are well aware of the complicated pricing structures that they have to offer. There are so many hidden charges that you often end up having a very unpleasant experience for using such services. However, you will be glad to know that a telephone answering service is available at a very small price with no hidden charges. The services are provided to you 24/7/365, but you are never charged additionally in terms of overages, holiday charges, dial-outs, or additional minutes. They guarantee certainty of price. For example, "The Doctors Answer" charges only $69.99 per month.

Adding Another Doctor

Where in a manual call center you are often charged heavily for adding an additional on-call doctor, the virtual system allows you to add another doctor at a very small price of $10 each. So, you can save a lot of money while still enjoying your freedom.

Unlimited Service

A virtual telephone answering service provides you with unlimited service at a fixed price. Unlimited means truly unlimited - you are never charged extra other than when you opt for a couple of additional services. For example, if you want a professional greeting for your patients, you may be charged for that. In fact, when you sign up for the service, you are provided with a sample professional greeting free of cost. But, if you want to change it or update it, you will have to pay a small amount of fee for that. You can easily avoid this cost by recording personalized greetings in your own voice or in the voice of a member of your staff. Your patients will appreciate your effort and it will also help in making the communication much smoother.

Option For Extension

A virtual telephone answering service also allows you to set up your account with multiple message delivery options free of cost. You get this flexibility without making any extra payment. For example, you can set up your own customized system where you can ask your patients to -

• Press one if they want to leave a routine message about appointments;
• Press two if there is an emergency,
• Press three if it is a routine office matter,
• Press four if it is a routine prescription refill, and
• Press five if the customer needs clarification about the prescription.

So, there are plenty of reasons why a virtual, automated telephone answering service is considered to be the best and most affordable way to provide your patients an extended level of care.

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Telephone answering services are highly affordable and can easily fit into every budget. Doctor Answering Services helps doctors take better care of their patients.